
WHAT'S THE HYPE?
UNDERSTANDING THE INDIVIDUAL NFL FAN EXPERIENCE THROUGH IDENTITY AND LOYALTY
BY RACHEL GARBER
A wife knicks her finger while chopping an onion because her husband burst out screaming at the TV. A sister was forced to cancel her plans because her brother needed a ride to the stadium for the 1:00pm Sunday game. A friend group full of girls gather in excitement as they have 6 months to see each other more now that their boyfriends are engulfed in NFL football come September.
To those who are not devoted NFL football fans, those who enjoy the sport seem like emotional, dramatic, fixated enthusiasts who exhaust too much energy into something that does not have much direct impact on their life. Once their team goes out on the field, however, these NFL fans feel as though their own identity is being represented through these games, and that it is their duty to return the favor and rally for their team. Click on the photos to learn about some dedicated football fans and how they became part of their fanbase.

IAN, 21
NEW YORK GIANTS FAN

KB, 33
DALLAS COWBOYS FAN

RACHEL, 21
NEW ORLEANS SAINTS FAN

KILEY, 21
PHILADELPHIA EAGLES FAN
THEORY & RESEARCH
SOCIAL IDENTITY THEORY Developed in 1979, Social Identity Theory purports that individuals define themselves through group memberships, and by identifying with in-groups and differentiating from out-groups, they fulfill senses of belonging, self-worth, and purpose (Tajfel & Turner, 1979). JOINING THE FANDOM Studies show that more often than not, being a fan of a specific team is much more important to one's identity than generally being a football fan (Wann et. al, p. 506), establishing that the connection to football goes beyond appreciation for the sport itself. It is a multi-step process and is not immediate, however, that being a fan of a team becomes central to one’s identity. Psychology researchers use the Psychological Continuum Model to understand the psychological background to NFL fandom, with the four stages being awareness, attraction, attachment, and allegiance (Funk & James, 2001, p. 122). A person becomes aware of a team, often from parents, friends, or popular culture. The attraction comes when positive attitudes and emotions towards the team begin, before the attachment stage accounts for social identification through emotional investment. Finally, allegiance occurs when a deeply rooted loyalty towards the team occurs, often characterized by commitment, advocacy, and lifestyle influence. INTRINSIC VS. EXTRINSIC MOTIVES Many scholars fail to acknowledge the different processes and paths a fan can take through these stages, and that different factors influence different timings of these stages. For one, many people reach the awareness and attraction stages of fandom as they may be surrounded by people enjoying the sport and enjoy the gameday rituals alongside others. That does not necessarily translate to attachment and loyalty, as expressed through a study by Wann and his colleagues that found that extrinsic motives, such as family influence, do not necessarily guarantee attachment, whereas intrinsic motives like personal meaning and enjoyment lead to stronger social team identification (2001, p.454). Clarified by Wann and his colleagues, extrinsic motives are essentially external influences towards fandom, whereas intrinsic motives are personal and internal influences that typically develop on their own. Sometimes those intrinsic motives come quickly in the form of personal characteristics that align with a specific team. In other instances, the extrinsic motives may lead to the development of intrinsic motives due to other factors such as tradition, location, etc. One research article pays credit to extrinsic values for influencing team choice but suggests that self-image is a stronger influence. The study found that fans do choose their teams based on characteristics and brand personality, emphasizing that the choice often has to do with who a fan is as a person, or who they want to be (Wang et. Al, 2020, p. 55). Other studies suggest that extrinsic motives such as location have a stronger impact on team identification, explaining that identity centrality is more intense for fans of local teams because of culture, events, and community. The scholars explain that distant and displaced fans still experience identification and loyalty, it just may present itself in other ways such as the aforementioned personal values and self-image characteristics (Lintumäki & Koll, 2024, p.8).

- Delayed allegiance (between ages 6-10)
- Awareness+attraction stages at ages 4-5
- Both a Giants/Jets fan during awareness/attraction stages
- Family value, nostalgia, and location identity as most crucial motives
- Extrinsic motives influencing intrinsic motives to develop later
- Resonates with team/fanbase identity and spirit of passion, family values, hardworking, perseverance
-Challenges work of Lintumäki & Koll; Ian's extreme loyalty leads him to demonstrate the behavior/lifestyle of local fans despite actually being a distant/displaced fan
-Allegiance from a young age; awareness and attraction began with overexposure in various settings
- Strong emphasis and value towards in-group and out-group differentiation
- Extrinsic motives of community, surroundings; intrinsic values of personal meaning, nostalgia, identity, self-image
- Emotional investment influence of fan behavior
- Behavioral differences as a displaced fan coincide and are influenced by emotional investment
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- Team personality (intrinsic motive) had impact on father's team identification
- Extrinsic motives (family relation to team) influenced awareness and attraction stages
- Intrinsic motives of spirit, resilience, passion, and dedication of the fanbase led to allegiance
- Supports the work of Lintumäki & Koll; distant fan causes challenges with typical fan behavior, but other lifestyle choices and mediums for connection available
- Family, team personality, and connection to fanbase as most important motives
- Awareness+attraction stages at sophomore year of high school (age 16)
- Delayed allegiance (age 19; correction to freshmen year of college)
- Eagles fandom more important and valuable to Kiley than general football fandom
- Resonates with team/fanbase identity and spirit of passion, family values, hardworking, perseverance
- Extrinsic motives influencing intrinsic motives to develop later
- Fanbase reflective of team characteristics
- Local fan identity induced intrinsic motives and allegiance to team


All in all, our interviewees demonstrated how differences in moving through the various stages of the Psychological Continuum Model influences different motives for loyalty and team identification, but also how different motives can develop early on and influence the way moves through the different stages towards team loyalty. Our interviews clearly identify that these younger fans all have family connections to their team; perhaps future studies should focus on the difference in motives depending on the age of new football fans. Regardless, it is clear that each NFL fan goes through a different experience towards team loyalty, and a team's identity can have a unique impact on personal image.